Data Deletion Policy

1. Overview

Vound Brand UG (haftungsbeschränkt) ("we," "us," or "our") is committed to protecting your privacy and giving you control over your data. This page explains how you can request the deletion of your personal data from our systems, including any data obtained through Facebook or WhatsApp integrations.

2. Data Collected via Facebook & WhatsApp

When you interact with our services through Facebook or WhatsApp, we may receive and store the following data:

• Profile Information: Name, profile picture, and email address associated with your Facebook account.
• User ID: Your Facebook or WhatsApp user identifier.
• Message Data: Messages you send to us through WhatsApp Business, including text, images, and attachments.
• Phone Number: Your WhatsApp phone number, if provided.
• Interaction Data: Timestamps and metadata related to your communications with us.

3. How to Request Data Deletion

You can request the deletion of your data at any time using one of the following methods:

4. What We Delete

Upon receiving a valid deletion request, we will delete:

• Your account data and profile information
• Message history and communication records
• Facebook and WhatsApp identifiers linked to your account
• Any content or files you submitted through our platform
• Usage and interaction data associated with your account

Exceptions: We may retain certain data where required by law (e.g., tax and commercial records under German law per § 257 HGB and § 147 AO, retained for 6–10 years) or where necessary to protect our legitimate interests (e.g., fraud prevention, legal claims).

5. Processing Timeline

We process data deletion requests as follows:

• Acknowledgment: We will confirm receipt of your request within 48 hours.
• Verification: We may need to verify your identity before processing the request.
• Deletion: Your data will be deleted within 30 days of verification.
• Confirmation: You will receive a confirmation email once deletion is complete.

6. Check Deletion Status

To check the status of your data deletion request, email support@l4yercak3.com with the subject line "Deletion Status Check" and include the email address used in your original request. We will respond with the current status within 48 business hours.

7. Legal Basis

Your right to data deletion is protected under:

• GDPR Article 17 — Right to Erasure ("Right to be Forgotten")
• Facebook Platform Terms — Data deletion requirements for platform apps
• German Federal Data Protection Act (BDSG)

8. Contact Us

If you have any questions about data deletion, please contact us at: